BTC plans to introduce special roaming bundles and a variety of new packages in the upcoming months. Ms. Alphanique Duncombe, Vice President for Mobile. ABOUT BTC: BTC is the first quad play provider in The Bahamas. The company offers a full suite of landline, internet, mobile and television services allowing customers to stay connected. A state-owned enterprise incorporated under the BTC Act of to provide all public telecommunications services in Botswana. BTC presently has over 98 customer access lines. UNLIMITED LOCAL MOBILE CALLS + MOBILE DATA + ROAMING Unlimited local calls that also includes select international destinations means your business will always be connected. Roaming just got better with destinations for calls and data for USA, Canada, UK and The Caribbean. Keep growing with BTC Business mobile services.
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A special ring indicates that the call has been put through, and you can lift the receiver. Enter PIN number after message. Enter PIN number after voice prompt. Enter your existing new PIN number.
Re-enter new PIN number to confirm. Listen to the instructions. Press , then dial the digits of the numbers to add, then press again. To activate or deactivate: Dial Press the number 3 following recording instructions. Speed Dialing To program a speed call code number: Dial 75 Dial the Speed Calling code numbers 20 and the long distance number you want assigned to that code number. Listen for 2 short tone.
Dial Number to which you want your call forwarded. Call Forwarding is activated when the other telephone is answered and you stay on the line for at least 5 seconds. Custom 3-way Calling Press the switch hook once to put the original caller on hold. Listen for 3 short tones, then a dial tone. Dial the telephone number of the third person to be added.
After the third person answers, press the switch hook once again to complete the three-way conversation. To remove either person from the conversation Either party is removed when they hang up.
To remove the third party, press the switch hook once. All parties are disconnected when you hang up. Broadband As a business, why should I choose this service when I can simply buy the consumer broadband and get great speeds and price?
Can I get broadband for my business without having a phone line? Which broadband plan is right for my business? Service What is a product package? A product suite is two or more products packaged together. To sign up or upgrade you can call , contact one of our authorized channel partners or complete the online form — found on the website. What should I do if I have a problem with any of my services?
Will I be tied into a term contract? Yes, there will be a two 2 year contract for the new small business bundle packages: Essential, Advance and Elite packages, as well as the products under the customizable options. There is no contract for Business WiFi. Delivery How long does it take to have a service installed?
What happens after I have signed up for a new service? A Service Delivery Coordinator will be assigned to your order and will get in touch with you to introduce themselves to you within 24 hours of your sales conversation. Our Service Delivery Coordinators are responsible for managing your order through the delivery process and will serve as your single point of contact for any questions relating to your services.
A site survey will be completed by one of our technicians to determine what we need to do to install your services. This is a crucial step to make sure that the service best meets your needs and is installed successfully. Our Service Delivery Coordinator will work with you to determine a service start date based on your needs and the requirements of the installation.
Once the service has been installed, our technical team will conduct a series of tests to make sure that everything is working as expected.
Billing How long after making a payment will the payment appear on my bill? How long does it take BTC Business to receive payment? Why have I been charged for more than one month's service? What should I do if I am having problems paying my bill?
What happens if I make a mistake when paying my bill? I don't understand my bill Understanding your bill shouldn't be complicated. Bill Date: Your bill will include charges up to and including this date. Operators: Teleguam. Operators: MTN. Operators: Telenor. Operators: NOVA. Operators: Asiacell. Operators: H3.
Operators: Telecom. Operators: Globe. Operators: Dtac. Operators: Life. Operators: Mtel. Operators: Three 3. Operators: BH. Operators: Vivo MG. Operators: A1 BG. Operators: Claro. Operators: Digicel. Operators: Gibtelecom. Operators: Flow. Operators: Orange. Operators: Cellular. Operators: HKT. Operators: NTT Docomo. Operators: KT. Operators: IPKO. Operators: Ooredoo. Operators: Mobilink. Operators: MTS. Operators: Zain. Operators: Movilnet.
Operators: Sabafone. Operators: Batelco. Operators: Robi. Operators: DST. Operators: Africell. Operators: Bluesky. Operators: CNT. Operators: GTT. Operators: Bite. Operators: ZET-Mobile. Operators: Thuraya. Mobile data roaming, if you wish to use it, is also generally something that you will need to enable on your device.
Once selected a list of roaming partners will appear; choose the preferred roaming partner. Yes, voicemail can be deactivated. To call a number in the country you are visiting, dial the country code, the area code, and the number. For example, if you're dialling a number in Alexandria, Virginia while located in Washington, D. We have many more available roaming partners for postpaid presently than we have for prepaid.
Now more than We also have preferred roaming partners for our Caribbean, US and Canadian destinations — the most destinations for Bahamian travellers. See our website for details on roaming and roaming charges. International roaming rates apply for any voice or data usage outside the BTC coverage area and are not covered under your existing local data plan. Roaming lets you make and receive calls, send text messages and exchange data outside of your home country.
With roaming, you never have to change your number and you can be easily reached in most places in the world where BTC has a roaming partner. Standard roaming rates will apply. Any unanswered call while roaming will be forwarded to your voice mail box. Once the caller records a message you will receive a message waiting indicator an envelope icon. If you are roaming and your phone is switched on and you have not deactivated the feature or set your phone to call forward all calls; when the call goes to voicemail, you will be charged for the delivery of the call to you abroad and then for the delivery back to your voicemail.
You will also be charged for the retrieval of your voicemail message. Roaming charges are not included in postpaid plans. Roaming costs are additional and are primarily based on charges from BTC Roaming Partners in accordance with international roaming standards.
To minimise any activity on the ships network it is advised that you minimise any usage whilst onboard and when docked please ensure you are using a network in the country visited and not the ship based system. Many countries especially European countries now prohibit the use of mobile devices when driving.
Please ensure you are aware of local legislation regarding usage. Many countries do not use the USA code, please ensure you are aware of the emergency services number of the country you are visiting. All calls you make or receive internationally are charged at the per minute voice roaming rate — with no additional long distance charges.
Remember my address Log In Forgot Password? Q: Will I be able to roam automatically when I travel? A: If you would like to roam while you travel, you will need to activate the roaming feature if you are a postpaid customer by contacting BTC Customer Service.